A consultation is not a commitment to treatment. It is how we find out what is actually going on, explain it to you in plain language, and give you a written plan so you can decide what happens next.
What happens at your first visit
- We talk first. What brought you in, what you have noticed, whether anything hurts, and how you feel about dental treatment generally. If you are anxious, this is the moment to say so.
- Medical history. Current medicines, allergies, pregnancy, and conditions such as diabetes or heart problems. This genuinely changes what is safe to do, so it is worth being thorough.
- Examination. We check each tooth, your gums, your bite, and the soft tissues of your mouth, cheeks and tongue.
- X-rays if needed. Decay between teeth and problems below the gumline are invisible to the eye. We only take images that will change what we do.
- Explanation and plan. We show you what we found, describe the options including doing nothing, and put the recommended plan in writing with costs.
What you leave with
- A clear picture of the state of your teeth and gums
- A written treatment plan, in order of priority
- A written quote, so nothing later is a surprise
- Advice specific to your mouth, not general advice
Will I have treatment on the same day?
Usually not, and that is deliberate — we would rather examine properly and plan than rush into treatment. The exception is pain. If you are in discomfort, we will do what we can to relieve it on the day.
How often should I come?
Most adults with healthy teeth and gums are seen every six to twelve months. If you have active gum disease, a high decay rate, or a history of dental problems, more frequent visits are sensible. We will recommend an interval based on your mouth rather than a fixed rule.
Common questions
What should I bring?
A list of any medicines you take, details of any medical conditions, and your insurance information if you have cover. If you have had dental work elsewhere recently, any X-rays or records are useful.
I have not been to a dentist in years. Will I be judged?
No. A great many of our patients have avoided the dentist for a long time, often because of a bad experience or cost. We are interested in fixing the problem, not in how it got there.
Can I bring my children to the same appointment?
Yes, and families often prefer it. Tell us when you book so we can allow enough time. See children's dentistry for how we handle younger patients.
What if I only want a second opinion?
That is a perfectly reasonable reason to come. Bring any treatment plan you have been given and we will go through it with you.
What it costs
We do not publish a price list, because the right treatment — and so the price — depends on what we find when we examine you. What we promise instead:
- A written treatment plan and quote before any work begins
- No charges you have not agreed to first
- Payment by MTN MoMo, Airtel Money or card
Nervous about this treatment?
Tell us when you book. We allow extra time, explain each step before we do it, and stop whenever you ask us to.