Draft — requires review before launch
A complete working draft. It must be checked alongside the clinic's treatment consent forms so the website and the paperwork say the same thing.
Consent is not a signature on a form. It means you understood what was proposed, why, what the alternatives were, and what could go wrong — and then agreed. This page explains how we handle it.
Consent to treatment
Before treatment we explain what we are recommending, why, what it involves, the likely outcome, the material risks, the alternatives, and what happens if you do nothing at all. You will receive a written treatment plan and a written quote before work begins.
You can ask questions at any point, ask for time to think, ask for a second opinion, or decline. Declining recommended treatment will not affect how you are treated here. For longer or more involved procedures we record your consent in writing.
Consent is ongoing, not a one-off. You can ask us to stop at any time during a procedure, and we will.
Consent to processing your information
Providing dental care requires holding clinical records, and we are legally required to keep them. That processing does not depend on your consent, and withdrawing consent cannot remove records we must retain. Our privacy policy sets out what we hold and why.
Anything optional is always asked separately.
Consent for photographs
Clinical photographs are a normal part of dental record-keeping — for planning treatment and recording its progress. That use is part of your clinical record.
Using a photograph anywhere else — on this website, in printed material, on social media, or for teaching — is entirely separate and requires your specific written consent. We will tell you exactly where an image would appear before asking. You may say no, and it will make no difference to your care.
You can withdraw photographic consent at any time. We will remove the image from our website and any material we control. We cannot retrieve copies other people have already downloaded or shared, and we will be honest with you about that limit.
Consent for children
For patients under 18, consent is normally given by a parent or guardian with parental responsibility. We also involve the child in the conversation in a way appropriate to their age — explaining what is going to happen and seeking their agreement. A distressed child who does not want to continue will not be forced; we stop and rebook.
Consent for someone who cannot decide for themselves
Where a patient lacks capacity to consent, we work with the person legally entitled to decide on their behalf and act in the patient's best interests, involving the patient as far as they are able.
Withdrawing consent
Speak to us at the clinic or call +256 709 111110. To withdraw consent for a published photograph, tell us which image and we will remove it.